Terms & Conditions - Satvic Basket - Eat Healthy, Be Healthy !
Terms and Conditions
Welcome to Satvic Basket! By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms, please refrain from using our services.
1. General Terms
- Satvic Basket reserves the right to modify or discontinue any product or service without prior notice.
- Your use of our website and services is at your own risk, and Satvic Basket shall not be liable for any direct, indirect, incidental, or consequential damages.
2. Eligibility
- By using Satvic Basket, you confirm that you are at least 18 years old or have the consent of a legal guardian.
- You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device.
3. Products and Pricing
- All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
- We strive to ensure product descriptions, pricing, and other content on the website are accurate. However, errors may occur. In the event of an error in pricing or product details, Satvic Basket reserves the right to cancel or amend orders as needed.
- Prices and availability are subject to change without notice.
4. Order and Payment
- Orders placed through the website are subject to acceptance and availability.
- Satvic Basket reserves the right to refuse or cancel any order for any reason, including but not limited to stock shortages or inaccuracies in product or pricing information.
- Payments must be made via the methods indicated on the website. Orders will only be processed once payment is confirmed.
5. Shipping and Delivery
- We provide home delivery services within our designated areas.
- Delivery times may vary due to unforeseen circumstances. While we strive to meet scheduled delivery times, we do not guarantee exact delivery times.
- In the event of delays, we will notify you via your registered contact information.
6. Return and Refund Policy
- We accept returns for damaged or incorrect products provided the complaint is raised within 24 hours of delivery. Please include photographic evidence of the issue.
- Refunds, if applicable, will be processed within 7-10 business days after the returned product is inspected and approved by our team.
- Products must be returned in their original packaging and condition for a refund.
7. User Conduct
- You agree to use the website for lawful purposes only. You are prohibited from posting or transmitting any material that could be considered abusive, defamatory, obscene, or otherwise objectionable.
- Satvic Basket reserves the right to terminate your access to the website if you violate these terms.
8. Intellectual Property
- All content on the website, including text, graphics, logos, images, and software, is the property of Satvic Basket or its content suppliers and is protected by copyright laws.
- You may not reproduce, distribute, or create derivative works based on the website's content without express written permission from Satvic Basket.
9. Limitation of Liability
- Satvic Basket will not be held liable for any damages arising from the use or inability to use the website or products purchased through it, even if we have been advised of the possibility of such damages.
10. Privacy Policy
- Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
11. Changes to Terms and Conditions
- Satvic Basket reserves the right to modify these terms and conditions at any time. Changes will be posted on this page and are effective immediately upon posting. Continued use of the website constitutes acceptance of these changes.
12. Governing Law
- These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes will be subject to the jurisdiction of the courts in Bangalore, Karnataka.
Contact Us
If you have any questions or concerns regarding these terms and conditions, please contact us at [email protected].